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Category: Law Schools

By Tom Boone - Tuesday, May 11, 2010 - 7:42pm

Like many academic libraries, my institution uses a liaison model to provide faculty service. In short, each member of the law school's faculty is assigned to a reference librarian. That librarian becomes a faculty member's liaison to the library, and any request for library service usually goes through this liaison. Ideally, in addition to waiting for direct requests for service, a librarian/liaison will stay on top of what faculty members are working on and funnel relevant information to them as needed, say keeping track of new books and articles in an area in which the faculty member typically writes.

Maintaining these faculty-librarian relationships are an ongoing challenge of the job. Some faculty like to stay in constant contact, so knowing what they're working on is easy. But others keep a little more distance, either because they're hesitant to ask for help or because they're simply more comfortable working in isolation. Even in these more "spacious" relationships, however, author alerts can be a good way for a librarian to keep track of a faculty member's interests without nagging him or her with unwanted emails and phone calls.

Most law school librarians are probably already aware of such author alerts from Westlaw ("WestClip") and Lexis ("Alerts"). LegalTrac provides them, too ("Search Alerts"). But the limitation of these alerts is that they're limited to what's already been published. If Westlaw sends an email notifying me that Prof. Smith has a new article in the Iowa Law Review, that can be useful in a number of ways, but it doesn't necessarily tell me what Prof. Smith is working on right now. In fact, it may simply tell me what he was working on a year ago.

So, in addition to those alerts, I also subscribe to author alerts for all of my faculty from SSRN (Social Science Research Network). Because many professors post working papers and forthcoming publications to SSRN, sometimes long before a journal accepts it for publication, these alerts keep me more up to date than the aforementioned systems. I'm still limited to what's already been written, not what's being researched currently, but the delay is considerably shorter than what I get from Westlaw, Lexis and LegalTrac.

As far as I can tell, author alerts from SSRN are only available via RSS feeds, but they're easy to access. Simply search for a professor's name. When you find an article he or she authored in the search results, just click the author name. This takes you to SSRN's author profile for the professor. In addition to listing all the articles in the system written by this professor, it provides a link to the RSS feed for the author. Subscribe to the feed using your preferred RSS reader, and you'll be notified whenever the professor uploads a new or revised article to SSRN. (A quick hint: Google Reader seemed to have trouble reading some of SSRN's author feeds, so I run all of mine through Feedburner now and use Google Reader to subscribe to the Feedburner URL for the feeds. It's an annoying step, but it works.) And if you do prefer email alerts, there are plenty of options for receiving RSS feeds via email.

Technologically speaking, this isn't a mindblowing concept. I use RSS for many things, and this is hardly a novel application. However, I don't tend to visit SSRN that often, and as a result I'm not always aware of what functionality the site offers. What makes this tool so useful for me—and perhaps for you—is that I'm seeing works in progress, not long completed publications. I, for one, find this extremely beneficial in my day-to-day job duties.

By Tom Boone - Friday, January 29, 2010 - 5:46pm

As I mentioned in my previous post, I traveled to Eagan, Minnesota (on Thomson Reuters' dime) earlier this week along with several other writers to get a sneak peek at Thomson Reuters' new legal research product, WestlawNext. I've already participated in a video roundtable discussion on the system, but I wanted to go into a little more detail in writing. Several others have provided comprehensive reviews of the product already, so I don't want to duplicate too much of their information. I do, however, want to look at things from the perspective of legal research instruction, since that's a big part of what I do in my job each fall, and because I've written in the past about Lexis and Westlaw's usability from that perspective over at VoxPopuLII.

The simplest assessment is this: Once law students gain access to WestlawNext (and "New Lexis," launching later this year), legal research instructors will have some 'splaining (or at least some adapting) to do.

Research instruction is marginalized and splintered at most law schools as it is. If law librarians -- the most qualified research instructors within any law school -- are part of a required 1L research curriculum, the length of that instruction is often brief. At Loyola Law School, for example, we have five weeks in the fall semester to cover the basics. At other schools, librarians might play no role. Instead, a legal writing program might rely on second-year students to teach the material. At the far end of the spectrum, some schools have no required research curriculum, offering only advanced research electives. Regardless of these requirements, electronic research instruction is often farmed out to vendor representatives, with Westlaw reps teaching Westlaw and Lexis reps teaching Lexis. The reliability of rep training varies, and a common complaint among librarians is that these reps emphasize full-text searching of primary law at the expense of secondary sources and other analytical materials. This leads to a somewhat disjointed program of instruction, even without the ground shifting beneath us.

When using the current versions of Westlaw and Lexis, a researcher needs to know exactly where relevant information is located before running a search. Therefore, when searching for primary law, she has to already know if she's looking for cases or statutes or regulations or some other type of document. In a familiar area of law, that's not a big hurdle, but when researching a new topic, the first task in research is often figuring out what type of law governs. Only then can the researcher move on to primary materials.

Using WestlawNext, however, a researcher no longer needs to select a source database before running a search. Instead, searches are most often limited only by jurisdiction, using a pop-up page overlay (NOT a pop-up browser window/tab) that allows precise selection of both state and federal jurisdictions. Then, upon running a search, the system provides results from all types of sources -- primary and secondary -- in that jurisdiction: cases, statutes, regulations, secondary sources, briefs, etc. The overview page shows just the first one or two results in each category, but the left sidebar of the page lists all the types of documents available with a count of the number of results in each of these facets. To see complete results for a particular type of resource, a researcher need only click the link for that category. When viewing these faceted results, more limiting options appear in the sidebar, such as jurisdiction, date, topic, and publication name depending on the type of materials being viewed.

Generally speaking, WestlawNext eliminates the need for researchers to know where to look for legal documents before running their searches. Don't know whether your clients' issue involves statutory or regulatory law? Just run the search and find out from the results.

To be fair, the current version of Westlaw already allows researchers to search multiple databases simultaneously, but the implementation is poor. Selecting the databases you want is a tedious process, the results display in one lump-sum list of results with no limiting facets, and basic functionality like tables of contents are nowhere to be found when viewing documents from your results. These problems are all dealbreakers, and they are corrected in WestlawNext.

While the relevant sources of law can be gleaned more easily from search results, it presents a challenge to legal research instructors. As legal professionals who have used the old systems (and print resources) for years, we already understand what the various sources of law are and how they work together. To even use Westlaw and Lexis, law students needed to learn this foundation. With WestlawNext (and most likely "New Lexis") providing Google-esque search with faceted results, students can and will run searches without an understanding of legal sources and yet not feel confused by the results. Well, not at first.

Given this likelihood, research instructors will have to provide a solid overview of the sources of law to their students. Hopefully, we already do this. But until now we could rely on Westlaw's database selection requirement to force students into learning at least a little bit about these sources before running a search that provided meaningful results. Not anymore. A student need not understand anything about sources in order to retrieve a wide swath of relevant material, and many will have the illusory feeling that the research process has been simplified enough to eliminate any need for foundational training. After all, if the fact pattern mentions "unlawful sexual intercourse" and "California" (yes, I used a Roman Polanski hypothetical in my class), a student can search those terms and retrieve a California case that seems to be on point and perhaps believe they've performed due diligence. Of course, the governing law might actually be statutory. Or there might be an split among appellate courts in California on the specific issue. Or a higher court may have decided an issue a little closer to the one in the fact pattern, making the case in hand irrelevant.

This isn't a criticism of WestlawNext. Assuming one understands sources of law, the search experience in WLN is more efficient and more likely to provide relevant materials in results. From a single search a researcher can pull in a wide array of materials and browse them easily using the provided facets. A lawyer unfamiliar with California real estate law need not know of the existence of "Miller & Starr California Real Estate" ahead of time in order to easily find that source's information in WestlawNext.

Foundational source issues are already covered in legal research instruction. The problem isn't that we don't teach them. The problem is that students might be less likely to listen once research begins to seem deceptively easy. This makes it all the more important for us to spend substantial time on instruction and assignments that cover the sources of law, independent of the specific research tools and mechanics. The good news is that if the WestlawNext interface is the future of legal research, we'll be able to spend less time in the classroom teaching Westlaw and Lexis navigation, providing extra time for foundational information.

Just because one can search an entire jurisdiction's worth of material doesn't mean that Thomson-Reuters Legal has eliminated the ability to browse and search more specific information. The currently buried Westlaw Directory once again moves front and center in WestlawNext (albeit in a redesigned form). Rather than running a search from the front page, a researcher can browse via simplified tabs on the front page (which thankfully contain no search boxes or checkboxes). From the "State Materials" tab, if a researcher selects California, a clean list of California materials displays, and the search box at the top of the page now limits itself to just a search of California materials. Clicking "All California Secondary Sources" displays a list of state-specific secondary sources and a search box that now searches only these resources. Selecting a specific source, say "California Jurisprudence," displays the table of contents for that source and allows searching of only that title.

It's been said elsewhere, but it bears repeating: Boolean search still functions. Given that many doubters have yet to acknowledge any of my colleagues' statements on this topic, let me repeat that: Boolean search still functions. There may still be some glitches here and there in that functionality, but Thomson-Reuters Legal has made it clear they intend for those operators to work as expected in WestlawNext.

WestlawNext is not without its problems, however, and the biggest concern I have is a big one for legal research instruction: secondary sources. No matter how many times instructors tell students to begin research with a secondary source, many students will still insist on running full-text searches of cases and statutory codes. (I was one of them.) Part of the blame lies at the feet of database reps who consistently overemphasize full-text searching of primary law in their training sessions, but anytime you ask students to find a case, the logical inclination is to, well, search cases.

I won't quibble with the order of the search facets in WestlawNext. Cases, statutes and other primary materials do belong at the top of the food chain because that's what lawyers and law students should be citing as precedent. The problem is how the results within the secondary sources facet display. In these results, very little specific information about each source displays. Most of the time what a researcher sees is the title of the specific section, the title of the source, and a couple of text snippets in which the search terms are highlighted. Little to no information about where within that source the section appears shows in these results. For example, when a section of Witkin and Epstein's California Criminal Law title simply "Generally" appears, that's the extent of the citation information displayed. The precise article within Witkin & Epstein in which this section appears is nowhere to be found, so researchers won't know until viewing the document itself whether it's from an article about sex crimes, robbery or murder. The threaded information available in search results for statutory sections (Title, Chapter, Subpart, etc.) needs to be included in secondary sources as well, or else the results are confusing at best and unusable at worst.

The search algorithms for secondary sources are also problematic. When I select California as my jurisdiction, if there are California-specific resources available on my topic, those need to show up first in my results. Period. When I ran a search for the term "rape," the first 12 results were from "National" sources such as Am.Jur. Trials, Am.Jur. Proof of Facts, and several law reviews. More alarming, none of these were general overviews of rape law, but instead provided information on specific aspects of rape law in various jurisdictions. I discussed this problem with Mike Dahn, vice president of new product development at Thomson Reuters Legal, he assured me that this was not by design and that they were working to make sure jurisdiction-specific resources for a user's selected jurisdiction float to the top of search results, but as of now this isn't working correctly.

Apart from these concerns, I'm still excited by the overall direction of WestlawNext. This really is a significant step forward in electronic research. I hesitate to call WestlawNext a "game-changer" because I think the game changed for all online search providers awhile back. Westlaw and Lexis are simply catching up, finally pushing legal search into the 21st century.

One final thing to note about the progress made here by Thomson Reuters (and presumably by LexisNexis later this year) is that it furthers the gap between the haves and have-nots in legal information. Once these new products are pushed out to law students, the more comfortable they become searching jurisdictions instead of sources, the harder it will be for them to use source-oriented tools (especially print materials). Again, this presents a challenge for those of us who teach legal research to make sure we provide them the foundation necessary to perform research on any platform.

I'm hardly the only person writing about WestlawNext this week. Here's a list of the reviews already in circulation:
Robert Ambrogi, A First Look at WestlawNext
David Bilinski, Dave’s Top 10 List about WestlawNext
Laura Bergus, WestlawNext: It’s About Time
Simon Chester, The Future of WestLaw – A First Glimpse
Jason Eiseman, 5 random thoughts about WestlawNext
Carolyn Elefant, My Trip Out [to] West: A Preview of WestlawNext
Greg Lambert, WestlawNext - A Study in Applying Knowledge Management & Crowdsourcing
Betsy McKenzie, Westlaw Next
Lisa Solomon, WestlawNext Preview: Product and Pricing
Jason Wilson, WestlawNext Review: Ending the tyranny of the keyword?

And of course, be sure to check out Jason Eiseman's video roundtable with Greg Lambert, Jason Wilson and me:
Video: discussion of WestlawNext

By Tom Boone - Thursday, September 3, 2009 - 3:57pm

Being on the west coast, and a late riser to boot, I often wake to discover interesting debates about library issues well underway — or even winding down — among my law librarian colleagues on Twitter. Today's topic (initiated by @montserratlj) was a common source of discussion: collecting and maintaining print journals that are available electronically. This is a sticky issue for a number of reasons.

First, it's expensive to maintain journal titles in both print and electronic formats. As time passes, more students simply expect articles to be available online. This preference for electronic materials is often so strong that they give up a line of research when informed that it's only available in print. Conversely, many faculty still strongly prefer print materials, whether due to personal preference or because a title's electronic version sometimes doesn't include everything found in the print copy (e.g., photos, graphs, etc.). Making both groups happy means devoting institutional resources to redundant collections, which sacrifices a library's ability to collect a wider scope of materials — in any format.

Second, given that electronic access to law journals, even those edited by a law school's own students, is usually provided only by commercial vendors on a subscription basis, there is little guarantee of permanent electronic access to a title. With print, however, so long as the library takes care of its periodical collection, a title will be available in perpetuity, regardless of whether the publisher (or even the publishing law school) folds or the subscription is cancelled.

Library directors at 12 leading law schools raised these concerns when drafting the Durham Statement on Open Access to Legal Scholarship, "which calls for all law schools to stop publishing their journals in print format and to rely instead on electronic publication coupled with a commitment to keep the electronic versions available in stable, open, digital formats." As should probably be the case in such a call to action, the Durham Statement leaves open the question of what format is best suited for creating "stable" and "open" repositories, though given economic pressures and digital solutions that vary from school to school depending upon the preferences and expertise of an institution's IT staff, a lack of guidance on this issue could lead to delayed progress or incompatible systems.

In recent years, many law reviews have already begun posting PDFs of their articles online for free. This is hardly a universal movement, and such open availability can vary wildly even among publications produced at the same school. Access is often limited to browsing tables of contents, with no search functionality to be found. In most cases, these efforts are taken on by the journals themselves. While the initiative of such student staffers deserves our praise, there are certainly limits to what they can realistically accomplish. For example, given the transitory nature of law review staffs, there is little incentive to look beyond the digitization of the current volume, let alone establish a consistent system for subsequent years or plan a long term effort to digitize previous volumes. In addition, the easy solution is PDF-only, which is hardly a well-structured data format for any purpose other than sending a document to the nearest printer. Even when the time is taken to OCR these documents, or when the PDF itself is generated through a word processor (eliminating the need for OCR), one's ability to find anything is still nearly impossible without robust metadata. One needs to look no further than the latest Google Books kerfuffle to understand the importance of metadata for online research.

If metadata, structure, and permanence are vital to the success of the Durham Statement's desired action, librarians must do more than simply ask their institutions to create digital access systems for law reviews. What the Durham Statement asks schools to create are digital libraries. If librarians willingly cede the design, implementation and maintenance of these new libraries to IT staff and law students, it's a troubling statement about the future of our profession. Far too many commercial research vendors have bypassed librarian expertise in the creation of their online systems, and we end up with expensive databases that are difficult to use and fail to take into consideration how the content itself is utilized in research. By allowing this creative process to spread within our own walls, we are effectively putting our stamp of approval on it and relegating ourselves to increasing irrelevance in a digital world. In a world where "cutting out the middle man" is desireable enough to researchers that it becomes a marketing point, digital library design becomes a far more important aspect of our profession.

Many will be tempted to look to institutional repositories as the great hope for open electronic access to law reviews, but they're not. IRs serve a vital importance as preservers of a law school's scholarly and cultural output, and the IR efforts of institutions like Duke and Georgia should be models for every other law school in the country. IRs don't address reputational economies, nor should they. What defines an article's inclusion in an IR has nothing to do with who publishes it. It's about who wrote it. Thus, in an IR articles from Yale Law Journal should arguably have equal standing to working papers that never receive publication elsewhere.

However, in a world where electronic access to legal scholarship is limited to institutional repositories, where there is no measure for the prestige of an article, a tenure track faculty's worst nightmare is realized. A common criticism of electronic only publication is that it is inherently less prestigious than print. Non-tenured faculty are often advised to shun blogging for this very reason. But this argument only applies to electronic publications that lack a rigorous editorial process. If Harvard Law Review changes nothing other than its publication medium, keeping intact all its selection and editing processes, will the articles it publishes lose their prestige simply because they're electronic? That seems rather arbitrary.

(In a perfect world that makes me drool at the possibilities, each law review could simply be a UI layer that pulls its articles from the author's original institutional repository, but that's a tangent for another post. As is a discussion of why data standards are essential to both.)

When it comes to the Durham Statement, let's do more than sign it. Let's put our money where our mouths are. Assuming that permanent, open access to electronic law reviews is a desirable goal, librarians are the best professionals to make that happen.